--- title: What’s Included in Your CIMS Annual Maintenance Plan? description: When investing in CIMS cemetery software, you receive a comprehensive annual maintenance plan designed to keep your cemetery records secure, up-to-date, and easily accessible. We know that budget considerations are important. image: https://blog.cimscemeterysoftware.com/hubfs/CIMS%20Annual%20Maintenace%20Plans%20Blog%20.png --- [![cims_web_logo_blue](https://blog.cimscemeterysoftware.com/hs-fs/hubfs/cims_web_logo_blue.png?width=320&height=150&name=cims_web_logo_blue.png "cims_web_logo_blue")](https://www.cimscemeterysoftware.com/) Open main menu Close main menu - [Home](https://www.cimscemeterysoftware.com/) - [Blog](https://blog.cimscemeterysoftware.com) - [Request More Information](https://info.cimscemeterysoftware.com/request-more-information-cims-cemetery-software) [cemetery software](https://blog.cimscemeterysoftware.com/tag/cemetery-software) [cemetery technology](https://blog.cimscemeterysoftware.com/tag/cemetery-technology) [cemetery mapping](https://blog.cimscemeterysoftware.com/tag/cemetery-mapping) # What’s Included in Your CIMS Annual Maintenance Plan? [CIMS Editorial Team](https://blog.cimscemeterysoftware.com/author/cims-editorial-team) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://blog.cimscemeterysoftware.com/whats-included-in-your-cims-annual-maintenance-plan) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.cimscemeterysoftware.com/whats-included-in-your-cims-annual-maintenance-plan) ![](https://blog.cimscemeterysoftware.com/hubfs/CIMS%20Annual%20Maintenace%20Plans%20Blog%20.png) When investing in CIMS cemetery software, you receive a comprehensive annual maintenance plan designed to keep your cemetery records secure, up-to-date, and easily accessible. We know that budget considerations are important. That’s why we strive to keep our maintenance plan costs reasonable while delivering high-quality support and services that help cemeteries operate smoothly and efficiently. Here’s what’s included in your CIMS support plan: ![pexels-divinetechygirl-1181675](https://blog.cimscemeterysoftware.com/hs-fs/hubfs/pexels-divinetechygirl-1181675.jpg?width=760&height=507&name=pexels-divinetechygirl-1181675.jpg) ### Unlimited Tech Support We understand that technology questions and issues can arise at any time. That’s why CIMS users receive [unlimited technical support](https://blog.cimscemeterysoftware.com/cims-tech-support-your-partner-in-cemetery-management) from our dedicated team. Whether you need help troubleshooting, navigating a feature, or resolving an unexpected issue, [our experts are just a phone call or email away.](https://www.cimscemeterysoftware.com/technical-support/) ### Free Training If you have new staff members who need to learn the system or if you’d like a refresher on how to use certain features, our annual maintenance plan includes free training. We’ll walk you through everything you need to know to manage your cemetery efficiently with CIMS and answer any specific questions you have, so you feel confident utilizing CIMS to manage your daily cemetery operations. ![data security 1-2](https://blog.cimscemeterysoftware.com/hs-fs/hubfs/data%20security%201-2.png?width=2240&height=1260&name=data%20security%201-2.png) ### Daily Backups Your cemetery’s data is invaluable, and [we take every precaution to protect it.](https://blog.cimscemeterysoftware.com/embracing-the-cloud) CIMS performs automatic backups once a day, ensuring that your records are safe, secure, and recoverable in the event of an unexpected issue. ### Server and Web Hosting With CIMS, you don’t have to worry about maintaining your own servers or web infrastructure. We handle all hosting needs, [providing a reliable and secure platform for your cemetery management operations.](https://blog.cimscemeterysoftware.com/ensuring-data-security) ![map changes-1](https://blog.cimscemeterysoftware.com/hs-fs/hubfs/map%20changes-1.png?width=1392&height=855&name=map%20changes-1.png) ### Annual Map Changes for Professional Clients For cemeteries enrolled in our Professional plan, we offer annual map updates. As your cemetery grows and changes, our team ensures that your digital maps remain accurate and up to date, helping you maintain precise burial records. With the CIMS annual maintenance plan, you can focus on serving your community with confidence, knowing that your cemetery management software is backed by a team committed to keeping it running seamlessly. Have questions or want to learn more? [Request a free demonstration](https://info.cimscemeterysoftware.com/schedule-your-cims-demo)or [contact us today](https://www.cimscemeterysoftware.com/contact-us/)! ## Related Articles [![A CIMS Platinum cemetery map in a web browser window. Rows of color-coordinated grave spaces.](https://blog.cimscemeterysoftware.com/hubfs/mapping_cover.png)](https://blog.cimscemeterysoftware.com/5-cemetery-mapping-pitfalls-and-how-to-avoid-them) [cemetery software](https://blog.cimscemeterysoftware.com/tag/cemetery-software) [cemetery technology](https://blog.cimscemeterysoftware.com/tag/cemetery-technology) [cemetery mapping](https://blog.cimscemeterysoftware.com/tag/cemetery-mapping) ### [5 Cemetery Mapping Pitfalls (And How to Avoid Them)](https://blog.cimscemeterysoftware.com/5-cemetery-mapping-pitfalls-and-how-to-avoid-them) Decades-old paper maps. Detailed spreadsheets. Interactive online cemetery maps. [CIMS Editorial Team](https://blog.cimscemeterysoftware.com/author/cims-editorial-team) [Read More](https://blog.cimscemeterysoftware.com/5-cemetery-mapping-pitfalls-and-how-to-avoid-them) [![](https://blog.cimscemeterysoftware.com/hubfs/cims%20comparison%203.png)](https://blog.cimscemeterysoftware.com/the-difference-between-cims-gold-and-cims-platinum) [cemetery software](https://blog.cimscemeterysoftware.com/tag/cemetery-software) [cemetery technology](https://blog.cimscemeterysoftware.com/tag/cemetery-technology) ### [What's the difference between CIMS Plus and CIMS Professional?](https://blog.cimscemeterysoftware.com/the-difference-between-cims-gold-and-cims-platinum) The less time cemetery staff spend searching for records, the more time they have to do what they do best: serve the families with whom they work. That’s why thousands... [CIMS Editorial Team](https://blog.cimscemeterysoftware.com/author/cims-editorial-team) [Read More](https://blog.cimscemeterysoftware.com/the-difference-between-cims-gold-and-cims-platinum) [![cims_logos-04](https://blog.cimscemeterysoftware.com/hubfs/cims_logos-04.png "cims_logos-04")](https://www.cimscemeterysoftware.com/) #### About - [Software Overview](https://www.cimscemeterysoftware.com/software-overview/) - [Cemeteries Using CIMS](https://www.cimscemeterysoftware.com/cemeteries-using-cims/) - [The CIMS Team](https://www.cimscemeterysoftware.com/about-us/) #### Products - [CIMS Professional](https://www.cimscemeterysoftware.com/cims-platinum/) - [CIMS Plus](https://www.cimscemeterysoftware.com/cims-gold/) - [CIMS Core](https://www.cimscemeterysoftware.com/cims-light/) [Request more information](https://info.cimscemeterysoftware.com/request-more-information-cims-cemetery-software) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "CIMS Editorial Team", "url" : "https://blog.cimscemeterysoftware.com/author/cims-editorial-team" }, "dateModified" : "2026-05-18T20:24:42.265Z", "datePublished" : "2025-03-18T15:33:48.000Z", "headline" : "What’s Included in Your CIMS Annual Maintenance Plan?", "image" : [ "https://blog.cimscemeterysoftware.com/hubfs/CIMS%20Annual%20Maintenace%20Plans%20Blog%20.png" ], "mainEntityOfPage" : { "@id" : "https://blog.cimscemeterysoftware.com/whats-included-in-your-cims-annual-maintenance-plan", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.cimscemeterysoftware.com/hubfs/CIMS_LI_Logo.jpg" }, "name" : "Ramaker and Associates, Inc." } } ```