CIMS Tech Support: Your Partner in Cemetery Management
Software is only as good as its support. That’s why at CIMS, we pride ourselves on delivering exceptional customer service tailored to meet the unique needs of our clients.
Software is only as good as its support. That’s why at CIMS, we pride ourselves on delivering exceptional customer service tailored to meet the unique needs of our clients.
The Minneapolis Jewish Cemetery, a 10-acre burial ground in Richfield, MN, recently transitioned to CIMS Platinum from a different cemetery management software. In this case study, we’ll walk through the process of their conversion, the challenges faced, and the reasons why CIMS proved to be the optimal solution for their needs.
The CIMS team is excited to introduce the latest update to our cemetery management software, CIMS 4.3! This update was released to all users on December 15th. This release brings a host of new features and improvements designed to enhance your user experience and streamline cemetery operations. There is a video that walks through all the new features that you can watch here. Below is an overview of the key updates and how they can benefit your team:
Cemeteries serve as sacred spaces for communities, providing places for reflection, remembrance, and reverence. For dioceses—regional administrative divisions of the Catholic Church—managing multiple cemeteries can be a complex task. A diocese oversees the spiritual and operational needs of numerous parishes and cemeteries, often spread across a large geographical area. This can involve everything from maintaining burial records to ensuring cemetery maps are up to date.
At CIMS, we understand these unique challenges and offer tailored cemetery management solutions to meet the needs of dioceses, whether they oversee cemeteries centrally or operate independently. Below, we’re excited to highlight a few diocesan case studies showcasing how our software has empowered clients across the country to efficiently manage their cemeteries.
Planning a cemetery addition is a significant undertaking that requires careful consideration, strategic planning, and meticulous execution. Whether you're expanding an existing cemetery or establishing a new section, master planning is essential to ensure the project meets current needs and anticipates future requirements. Though every cemetery and master planning process is different, approaching your planning process with efficient guidance will help make your cemetery visions come true. This guide will walk you through the typical steps in master planning your cemetery addition, helping you create a space that honors the deceased and serves the living.
At CIMS, we offer three distinct levels of cemetery software: CIMS Light, Gold, and Platinum. Selecting the right tier for your cemetery involves considering various factors to meet your specific needs. In this blog, we will explore the differences and advantages of CIMS Gold and CIMS Platinum, guide you on upgrading from CIMS Gold to CIMS Platinum, and present a case study from Comstock Township, MI, illustrating a successful upgrade.
At CIMS, our mission has always been to help cemeteries better serve their communities by providing intuitive, user-friendly software solutions. We’re excited to announce a significant upgrade to our public-facing Burial Search websites: enhanced accessibility features that make it easier for everyone, including those with vision impairments and colorblindness, to search for and navigate to burial sites.
At CIMS, we're always working to improve our software and services to better support our valued cemetery clients. We know that managing cemetery operations comes with unique challenges, and we're here to ensure you have the tools and support you need. We're excited to share some important updates that will enhance your experience with CIMS!
Duncan McFarlane joined the CIMS team in early August as a GIS Analyst. With a master’s degree in GIS and Cartography, he will bring his knowledge and expertise to CIMS clients, assisting with mapping efforts! His work history has been focused on spatial data quality assurance and extraction. We’re thrilled to welcome Duncan to the team.
Unlock the full potential of CIMS with our Edit Cemetery Tool, an underutilized feature that offers access to a variety of customizable settings. Many users are unaware of the extensive control this tool provides, allowing you to tailor the software to your cemetery’s unique needs.
To access the Edit Cemetery Tool, click on the cemetery name in the top left corner of your screen. On the drop-down menu, click on the text that reads ‘Edit Cemetery.’